We endeavour to provide you, our customer, the best delivery service. We usually estimate all delivery costs based on ground floor/front door basis, unless stated otherwise.
We do understand that assembling your furniture can sometimes be a tedious task; for this reason, we offer an additional and a very affordable service for all metro deliveries:
Our Premium service includes delivery into door, up to two flights of stairs or apartments with lifts with two delivery persons - available in selected areas only.
All deliveries take place during normal business hours Monday to Friday between 10am to 5 pm and because some deliveries might involve valuable goods, our couriers are entitled to produce a proof of delivery.
Although Home Concepts does its utmost to provide you with a fast delivery service, please be aware that your location and order size will also impact on the speed of delivery. And whilst we do our best, we are not responsible for any delivery delays caused by a third-party courier company.